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  1. Critical Pass
  2. Mobile App

Mobile App

Find answers to any questions related to our mobile app.

Mobile app FAQ

  • How do I set up my digital app access?
  • Can I use the mobile app on my laptop or desktop computer?
  • Does the app come with the physical flashcards?

Account troubleshooting

  • I'm unable to restore my in-app purchase.
  • I'm not allowed to log in because the app is saying I'm already logged in.
  • How can I access the full content of my in-app purchase on multiple devices?
  • How can I reset my password if I've forgotten it?
  • Why can't I log in to the app once I've made the in-app purchase?
  • I made the in-app purchase. How do I access the full content on both my Apple and my Android device?
See all 8 articles

Bugs

  • Why is the mobile app blurry?
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